Who won: QQ26022 - Microsoft Dynamics 365 Configuration Support

About this contract

CWC have a Dynamics 365 based CRM solution based on IPSSMD. We require a company to work with to provide guidance on modernisation and development of the platform. We require experience of system integration with third party applications specifically our Omnichannel solution Cirrus CxOne. It is a requirement that on site meetings with stakeholders are attended on a regular basis.

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• ✓Answer against the marking scheme, not the question text — Wolverhampton City Council scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for services work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but Wolverhampton City Council retenders on a cycle. Get matched the day the next one lands and start your draft early.

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