Who won: Provision of QL Services

A services contract from Cross Keys Homes. Below: what it involves and how to write a winning bid for it.

Buyer

Cross Keys Homes

Published

16 June 2026

About this contract

QL Requirements/Scope: - Contact Management -Case Management - Rent Accounting & Arrears - CORE reporting - Estate Mgmt & Complaints - Workflow -Housing General -QL Internal Contractor Module/DLO - Responsive Repairs - Task Centre Enterprise - Voids Plus -Waiting list & Allocations -Agents - EDM interface - HB Interface

Who won contracts like this

✓Answer against the marking scheme, not the question text — Cross Keys Homes scores each response, so map your evidence to the published criteria and weightings.
✓Lead with evidenced capability and social value — for services work these usually outweigh price.
✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
✓This one's been awarded — but Cross Keys Homes retenders on a cycle. Get matched the day the next one lands and start your draft early.

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