Who won: Provision of Merchant Acquirer Services

About this contract

The Agreement will be for the services of a Merchant Acquirer to facilitate credit and debit card processing on behalf of the Authority within the following environments: - - Internet - Cardholder present - Cardholder not present The service to be provided will include as a minimum: - Transaction processing - online, manual and telephone - Integrated system links - Provision of rented processing terminals with Chip and Pin functionality - Online payment and settlement service accessed via the internet. ***Contract contains 2 x 1 years extension options which were enacted 31/01/2025, the contract end date has been changed to 31/05/2027.*** Additional information: Previous Notice: 2021/S 000-007863

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• ✓Answer against the marking scheme, not the question text — DVLA - Driver & Vehicle Licensing Agency scores each response, so map your evidence to the published criteria and weightings.
• ✓At £69,170,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but DVLA - Driver & Vehicle Licensing Agency retenders on a cycle. Get matched the day the next one lands and start your draft early.

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