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Stepney All Saints Church of England Secondary School intends to award a contract to Classroom365 for the provision of comprehensive ICT Managed Services to support the school's educational, administrative and operational requirements. The school serves approximately 1,450 pupils and employs approximately 220 staff, with an extensive ICT environment supporting teaching, learning, safeguarding and school administration. The contract will provide a fully managed ICT service, including: - ICT service desk, technical support, incident management and on-site support. - Management, maintenance and monitoring of the school's network infrastructure, servers, wireless connectivity and broadband services. - Cybersecurity, safeguarding-related filtering and monitoring, data protection, backup and disaster recovery arrangements. - Management and support of Microsoft 365, Google Workspace, cloud services, user accounts and associated ICT applications. - Management of school-owned devices, including pupil and staff laptops, mobile device management, asset tracking, software deployment and lifecycle support. - Support for telephony, printing, reprographics and associated ICT systems. - Preventati
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