Who won: Provision of Hard Facilities Management Services

A services contract from ORIEL ESTATES SERVICES LLP. Below: what it involves and how to write a winning bid for it.

Buyer

ORIEL ESTATES SERVICES LLP

Published

30 July 2026

About this contract

Oriel is a joint initiative between Moorfields Eye Hospital NHS Foundation Trust, the UCL Institute of Ophthalmology, and Moorfields Eye Charity. Together, all services at Moorfields Eye Hospital on City Road and the UCL Institute of Ophthalmology on Bath Street, will be relocated to a new, integrated centre in Camden. This move is a transformative opportunity to create a world-leading centre for eye care, research, and education. Harnessing clinical care and research expertise under one roof in a new fit-for-purpose centre will enable closer collaboration between clinicians and researchers to speed up the delivery of treatments and therapies for patients. The centre will deliver the highest-quality clinical care, research and education in an environment that promotes innovation. As a new development, Oriel requires the provider of a comprehensive Hard Services Facilities Management (FM) solution to make the building fully operational. This service will encompass all engineering hard services related to the building's infrastructure, including: - Planned preventive maintenance - Reactive repairs - Project works - Statutory compliance activities This scope covers the building infras

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✓Answer against the marking scheme, not the question text — ORIEL ESTATES SERVICES LLP scores each response, so map your evidence to the published criteria and weightings.
✓Lead with evidenced capability and social value — for services work these usually outweigh price.
✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
✓This one's been awarded — but ORIEL ESTATES SERVICES LLP retenders on a cycle. Get matched the day the next one lands and start your draft early.

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