How to win: Provision of Digital Customer Engagement Platform

About this contract

The Group intends to establish a contract for the procurement of a digital customer engagement platform. Codi have recently launched the new, innovative customer influence framework which resets how customers influence our business. The online platform is one of the strands of this influence framework and will be used as a creative way of working with customers to influence the business through a range of online methodologies.

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Codi Group Ltd scores each response, so map your evidence to the published criteria and weightings.
• ✓At £200,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 25 November 2026 and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

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