How to win: Provision of BACs Processing System

About this contract

The Council is exploring the market for BACS‑approved, cloud‑based solutions and is seeking feedback on how suppliers can support The Council is seeking a BACS‑approved, cloud‑based (SaaS) BACS payment and Direct Debit processing solution to support its high‑volume, mission‑critical payment operations. The solution must enable secure access to BACS for both inbound and outbound transactions, including the receipt of payments via BACS Direct Credits, payroll processing, outbound supplier and beneficiary payments, and Direct Debit collections. The BACS system must be implemented and operational by 17 July 2027. The following describes the Council’s current assumptions and initial view of its needs. Suppliers are encouraged to challenge these assumptions and propose alternative approaches where appropriate. We are interested in understanding how supplier solutions support: The solution should support: Core Capabilities All standard BACs payment types, including payroll, payments (Direct Credits), and Direct Debits Submission of AUDDIS files Sterling payments to and from UK bank accounts 24/7 browser-based access, allowing multiple authorised users to operate concurrently Re

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Caerphilly County Borough Council scores each response, so map your evidence to the published criteria and weightings.
• ✓At £250,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: deadlines are tight and a strong bid takes iteration.

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