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The aim of the Service Specification is to ensure the provision of high quality, outcome-focused services which are safe and that meet the quality outcomes and safeguarding responsibilities of the Council. This will involve working to achieve the agreed outcomes as defined by the Service User, through a person-centred planning approach that puts Service Users and their Carers at the forefront of all decision making. The services that this will be achieved through include a 24/7 care staffing presence to respond to unplanned care requests and help engage with the delivery of activities (referred to as the 24/7 Core Wellbeing Service) as well as through the delivery of Planned Care and Support as requested by the individuals residing in the apartments to which the Council holds Nomination RightsWhile City Development manage the building phase of the scheme, responsibility for securing an onsite care provider is managed by the Integrated Commissioning Team in the Adults and Health Directorate. This will be done to the core and add-on approach utilised at other commissioned extra care schemes. Under this approach, the service specification stipulates the nature of the service and the
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