Who won: Product Journey Engine (PJE) Development and Configuration Services

About this contract

Post Office Limited ("POL") is undertaking the "Horizon Replacement Services" transformation programme to replace the legacy Horizon IT system used across its branch network. The programme was procured via a competitive flexible procedure published on Find a Tender (procurement identifier OCID: ocds-h6vhtk-050efb) and comprises two lots: • Lot 1 (Replacement Service Provider): awarded to Accenture (UK) Limited. • Lot 2 (COTS-EPOS-SaaS): awarded to OneView Commerce, Inc. As part of the programme, POL has identified a requirement for Escher's proprietary Product Journey Engine ("PJE") - a standalone, independently licensable software module incorporating Escher's proprietary framework, tools and a library of postal-retail customer journeys, comprising three journeys preconfigured for mail-related transactions, a further ten journeys to be configured by Escher, with the remaining journeys to be configured by POL. The PJE is required to enable complex transactions to be configured, adapted and deployed rapidly within POL's architecture and broader transformation programme. This notice relates specifically to the Year 1 development and configuration of the PJE (estimated value £12,000,

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