How to win: Procurement Coffee and Vending Equipment, Consumables, Maintenance Services and a Replenishing Service for Coffee and Vending machines

About this contract

Velindre University NHS Trust is seeking a Contractor to provide a fully managed coffee and vending solution for the New Velindre Cancer Centre (nVCC), Cardiff. The requirement comprises: Part A - Equipment Supply, Installation, Maintenance and Support Supply, delivery, installation and commissioning of coffee machines, barista coffee machines, coffee grinders, coffee vending machines and snack/cold drinks vending machines. Planned preventative maintenance, reactive maintenance, repairs, replacement parts and associated support services throughout the contract period. Provision of telemetry, management information and reporting services. Part B - Managed Vending and Coffee Service Supply of beverages, food products and consumables. Stock management, replenishment and merchandising. Operation and management of vending and coffee services. Revenue collection, customer refunds and management reporting. Payment of an agreed revenue share to the Trust. The service will support patients, visitors and staff at the New Velindre Cancer Centre and must operate on a 24 hours per day, 7 days per week basis. The contract will be for an initial period of three (3) years with options to extend fo

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Velindre University NHS Trust scores each response, so map your evidence to the published criteria and weightings.
• ✓At £1, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 27 November 2026 and a strong bid takes iteration.

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