How to win: Preliminary Market Engagement: Customer Data Project

About this contract

WCHG is seeking an experienced supplier to support the collection and verification of customer data across a minimum of 5,000 households, with the potential for further surveys and re-contact activity. The supplier must deliver inclusive and empathetic customer engagement, achieve strong response rates (targeting over 60%), provide translation and safeguarding support, and ensure high standards of data quality, security, governance, auditability and reporting. The solution should be scalable to meet future requirements and support WCHG in improving services and achieving equitable outcomes for residents. The indicative contract duration is 12 months, from 1 September 2026 to 31 August 2027

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Wythenshawe Community Housing Group (WCHG) scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for services work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: deadlines are tight and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

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