How to win: Passenger Transport Framework

About this contract

Passenger transport framework for Children with SEND, Looked after Children and Vulnerable Adults. The tender will use the Competitive Flexible Procedure is proposed to be divided in two lots: Lot 1: Home to school transport for SEND children and young people (with and without the passenger assistant requirement) - Minibuses, People Carriers and/ or Taxis. Lot 2: Ad-hoc journeys (may include some repeat bookings) for Looked After Children and Vulnerable Adults to meet assessed needs (with and without the passenger assistant requirement). With the intention of creating an Open Framework for the duration of 4 years. Key requirements for providers include: - Proven expertise as established providers of passenger Transport. - Comprehensive and up-to-date safeguarding training for all drivers and passenger assistants to ensure the safety and well-being of vulnerable service users. - A commitment to maintaining high operational standards, punctual service delivery, and professional care. All suppliers must strictly comply with Transport for London (TfL) taxi licensing and emissions regulations. Furthermore, suppliers will be required to manage and transition their vehicle fleets pro

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — London Borough of Hackney scores each response, so map your evidence to the published criteria and weightings.
• ✓At £20,000,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: deadlines are tight and a strong bid takes iteration.

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