Awarded contract

Who won: Out of Hours Call Handling

A services contract from Cardiff Community Housing Association (CCHA). Below: what it involves and how to write a winning bid for it.

Buyer

Cardiff Community Housing Association (CCHA)

Published

4 June 2026

About this contract

Contract award for Out of Hours Call Handling

Who won contracts like this

✓Answer against the marking scheme, not the question text — Cardiff Community Housing Association (CCHA) scores each response, so map your evidence to the published criteria and weightings.
✓Lead with evidenced capability and social value — for services work these usually outweigh price.
✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
✓This one's been awarded — but Cardiff Community Housing Association (CCHA) retenders on a cycle. Get matched the day the next one lands and start your draft early.

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