Who won: Online BSL Services

About this contract

To enable citizens to have the best service possible when interacting with the Council, we provide an online sign language service across all customer facing services. This service aids citizens via telephone or via video who are deaf so they can interact with the Council the same as an able body person.

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• ✓Answer against the marking scheme, not the question text — Sheffield City Council scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for services work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but Sheffield City Council retenders on a cycle. Get matched the day the next one lands and start your draft early.

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