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NW2964 - Microsoft 365, AI and Intelligent Automation Partner Framework Agreement Northumbrian Water Group (NWG) provides essential water and wastewater services to 2.7 million customers across the North East of England and drinking water services to over 2 million customers in Essex and Suffolk. Northumbrian Water Group (NWG) has a strategic ambition to become the world's most digitally enabled water company and continues to invest significantly in Microsoft 365, Microsoft Azure, Artificial Intelligence (AI), Intelligent Automation, Data & Analytics and associated cloud technologies to support this ambition. Our digital strategy is focused on maximising business value from these technologies through improved productivity, collaboration, operational efficiency, automation and data-driven decision-making. As the Microsoft technology landscape continues to evolve rapidly, NWG requires access to a broad range of specialist expertise to support advisory services, architecture, design, implementation, optimisation, governance, adoption, change management and ongoing innovation across its Microsoft estate. This demand is expected to vary over time and will require the ability to access
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