How to win: Non-Urgent Patient Transportation Services

About this contract

North Tees and Hartlepool NHS Foundation Trust has a requirement for the provision of a safe and efficient transport service for patients discharged from treatment at Hospitals covered within the Trust.<br/><br/>The service will include the transfer of patients between the University Hospital of North Tees (UHNT) and the University Hospital of Hartlepool (UHH) and any other sites where appropriate and where required. The service will operate 7 days a week covering a 24 hour period. On rare occasions there may be a request to support a patient at home.<br/><br/>The service is required for NHS non-emergency patients who meet the eligibility criteria as defined by the Department of Health on 19th September 2007. The journeys will be between hospitals and healthcare facilities and a place of residence. The place of residence is defined as any address specified at the time of booking. For example, home, nursing home, hospice, hospital or treatment centre.<br/><br/>The service specification is underpinned by the following document: Department of Health – Guidance for the commissioning of Ambulance Services Department of Health – Eligibility Criteria for non-emergency patient transport.<b

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — North Tees and Hartlepool NHS Foundation Trust scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for services work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: deadlines are tight and a strong bid takes iteration.

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