How to win: NHSR_485 NHS Resolution Pega Cloud Support, Maintenance and Development Services

About this contract

This is priormarket engagement and is not a contract or tender process NHS Resolution is undertaking preliminary market engagement to inform the development of its requirements and procurement approach for a future partner to provide specialist Pega Cloud support, maintenance, development, architectural guidance, training and strategic roadmap services for CaseHub, NHS Resolution's core case management platform. This engagement is intended to test market capability, delivery models, commercial options, mobilisation timescales and approaches to effective knowledge transfer. It does not constitute a call for competition, an invitation to tender or a commitment to procure.

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — NHS Litigation Authority scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for services work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: deadlines are tight and a strong bid takes iteration.

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