Who won: NHS Login Run and Maintain 2

About this contract

NHS login is a live service with 120+ 'partners' using its capability. It provides registration, authentication, and ID verification capability at different levels of transaction need, allowing citizens to gain access to digital healthcare applications, including NHS App, eRedbook and eConsult. This requirement is to ensure that the Buyer, through its Run and Maintain DevOps team, can deliver an effective and efficient operation of its NHS login live service. This includes both day-to-day operations, incident management in line with the Buyer's processes and procedures, and ongoing maintenance to ensure that the Buyer's NHS login service operates within agreed service level agreements e.g. 24x7x365 user availability.

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• ✓Answer against the marking scheme, not the question text — NHS England scores each response, so map your evidence to the published criteria and weightings.
• ✓At £18,000,000, expect quality and social value to carry a large share of the score — price alone rarely wins IT services: consulting, software development, Internet and support work.
• ✓Show recent, comparable delivery: name similar IT services: consulting, software development, Internet and support contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but NHS England retenders on a cycle. Get matched the day the next one lands and start your draft early.

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