How to win: NHM150 Western Galleries – Visitor Flow and Circulation Consultant

About this contract

The Natural History Museum has launched NHM150, an ambitious transformation programme leading up to its 150th anniversary in 2031. The programme will significantly enhance the Museum’s public offer, increasing access, reach and impact through a major renewal of galleries and visitor experiences. The Natural History Museum is seeking to appoint a Visitor Flow and Circulation Consultant to support the delivery of Phase 2 of the NHM150 Programme. The appointment will span both the base build projects and the associated gallery fit out projects and the consultant will form part of the wider multidisciplinary design teams. The consultant will provide strategic and technical advice relating to visitor flow, horizontal and vertical circulation, capacity, orientation, and visitor movement throughout the refurbished Western Galleries and Oceans Hall. The consultant shall support the development of an integrated visitor circulation strategy which considers individual galleries and spaces, the Western Galleries and Oceans Hall as a whole, and within the context of the wider museum. The appointment will cover RIBA Stages 2-4 of the Western Galleries Base Build, Oceans Gallery Base Build, Dinos

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Natural History Museum scores each response, so map your evidence to the published criteria and weightings.
• ✓At £40,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 14 September 2026 and a strong bid takes iteration.

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