Who won: MS Teams CloudUCX Telephony

About this contract

The Supplier shall provide a solution for resilient, cloud-based connectivity between the Public Switched Telephone Network (PSTN) and Microsoft Teams using Microsoft-certified Session Border Controllers (SBCs). The service must support the migration from the current telephony provider with minimal disruption to business operations and allow a phased migration approach. The supplier shall provide all services, connectivity, management, support and professional services required to implement and support the Direct Routing solution.

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• ✓Answer against the marking scheme, not the question text — CHESHIRE POLICE FEDERATION scores each response, so map your evidence to the published criteria and weightings.
• ✓At £152,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but CHESHIRE POLICE FEDERATION retenders on a cycle. Get matched the day the next one lands and start your draft early.

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