Who won: Microsoft Unified Support (only available from Microsoft)

About this contract

National Energy System Operator (NESO) has awarded a call-off contract under the CCS G-Cloud 14 Framework (RM1557.14) for the provision of Microsoft Unified Support services. The contract provides technical support, proactive advisory services, service management, and escalation support for NESO's Microsoft technology estate, helping to ensure the continued availability, security, and performance of critical business systems.

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• ✓Answer against the marking scheme, not the question text — NATIONAL ENERGY SYSTEM OPERATOR LIMITED scores each response, so map your evidence to the published criteria and weightings.
• ✓At £1,081,378.34, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but NATIONAL ENERGY SYSTEM OPERATOR LIMITED retenders on a cycle. Get matched the day the next one lands and start your draft early.

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