Who won: Microsoft 365 Governance, Operating Model and AI Readiness Assessment

About this contract

An independent assessment of the current Microsoft 365 estate, including key services, usage, governance, ownership, controls and operational risks. A review of the supporting governance arrangements, lifecycle management, service ownership, accountability and the future operating model required to sustainably manage Microsoft 365. Assessment of the information architecture, content readiness, access controls and governance maturity to identify constraints to safe adoption of Microsoft Copilot and wider AI-enabled services. Assess the skills, roles, responsibilities, resources and specialist support required to operate, govern and improve Microsoft 365 and related AI-enabled services. The requirement is to develop a target-state architecture, options for prioritised improvement roadmaps and an outline business case to support future investment and delivery decisions.

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• ✓Answer against the marking scheme, not the question text — British Business Bank Plc scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for public sector work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar public sector contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but British Business Bank Plc retenders on a cycle. Get matched the day the next one lands and start your draft early.

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