How to win: Market Engagement Event for Home-Based Support and Reablement Services

About this contract

1. Introduction The London Borough of Waltham Forest ("the Council") is undertaking this Preliminary Market Engagement (PME) exercise to inform the future commissioning of Home-Based Support and Reablement Services. The purpose of this engagement is to: • Seek provider and stakeholder feedback • Inform the future service model and procurement approach • Understand market capacity, capability, and innovation • Support delivery of high-quality, sustainable, and outcome-focused services 2. Background and Context The Council currently commissions Home-Based Support through a framework arrangement with multiple providers, delivering approximately 1,000-1,100 care packages annually. Home-based care and support is critical to: • Enabling residents to live independently at home • Supporting hospital discharge and system flow • Preventing or delaying the need for long-term residential care • Meeting statutory duties under the Care Act 2014 Demand has increased significantly in recent years, alongside: • Increased complexity of need • Workforce pressures • Growing reliance on spot purchasing The Council is therefore reviewing its commissioning approach to ensure a more flexible, sustainable,

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — London Borough of Waltham Forest scores each response, so map your evidence to the published criteria and weightings.
• ✓At £48,000,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 10 July 2026 and a strong bid takes iteration.

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