Who won: Managed Security Services

About this contract

The service includes Managed Detection and Response, Security Information and Event Management, Endpoint Detection and Response supported by Next Generation Anti?Virus, identity monitoring, cyber threat intelligence, threat hunting, cyber maturity assessments, efficiency testing and full incident response readiness. These capabilities collectively enable the proactive identification, investigation and mitigation of threats across the GSA's digital environment. Managed Detection and Response (MDR). Enterprise data will be captured and analysed for indicators of attack or compromise, which, if discovered, shall initiate a first response. This response will be either automated or human, depending on the source of the detection. GSA require Level 1 and 2 support, and the first one hour of any Level 3 investigations. Support levels are defined below. Level 1 The first line of security analysts who manage security tools and run regular reporting. At this level, alerts and alert urgency will be determined by the security team. Decisions about escalation to Level 2 will also be undertaken at this level. Level 2 The second line of security analysts / engineers who have the e

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