How to win: L&Q North West (NW) Servicing & Maintenance of Active Fire Assets

About this contract

This contract covers the statutory servicing, maintenance, remedial works, and associated support services for Active Fire Safety systems across L&Q's North West housing portfolio. The contracts are intended to ensure that all applicable fire safety systems remain compliant, operationally effective, and supported by auditable evidence at all times, thereby contributing to the L&Q's overarching objective of keeping residents, staff and buildings safe. he contracts cover all Active Fire Safety assets installed within the Employer's portfolio, including: • Existing operational stock • New build handovers • Assets transferred into the portfolio during the contract term. Services include: • Planned servicing and maintenance in line with statutory and compliance requirements • Reactive and emergency attendance following faults, failures, or alerts • Out-of-hours response for life-critical systems • Remedial works arising from: o Planned servicing inspections o Reactive reports via L&Q's call centre o Notifications from the Fire Safety Team or Neighbourhood Housing Leads o Fire Risk Assessment (FRA) actions o Other inspection programmes or projects (E.G. EWS1, AOV programmes) Asset servic

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — LONDON & QUADRANT HOUSING TRUST scores each response, so map your evidence to the published criteria and weightings.
• ✓At £2,215,229, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: deadlines are tight and a strong bid takes iteration.

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