Who won: Libraries Self-Service Kiosks

About this contract

Norfolk County Council's supply and maintenance contract for its Library self-service kiosks is coming to an end in October 2026. Norfolk County Council proposed to maintain its kiosks rather that purchase replacement units and to that end is proposing to award a contract to continue maintenance of the kiosks to the end of October 2028. New card payment equipment may additionally need to be purchased during the contract term in order to ensure continued functionality of the kiosks.

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• ✓Answer against the marking scheme, not the question text — Norfolk County Council scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for public sector work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar public sector contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but Norfolk County Council retenders on a cycle. Get matched the day the next one lands and start your draft early.

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