Who won: Leisure Member Bespoke Customer Journey Communication System

About this contract

System implementation to utilise existing available datasets to identify individual member usage and preferences and use API's to channel this data into centralised system. This system will then be used to create automated processes to ensure appropriate communications are sent out to individual members. The value over the term of the contract is £237,485.00

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• ✓Answer against the marking scheme, not the question text — Blackpool Borough Council scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for services work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but Blackpool Borough Council retenders on a cycle. Get matched the day the next one lands and start your draft early.

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