Who won: Leisure Management System

About this contract

Woodley Town Council are inviting proposals for the installation of a fully integrated Leisure Management system at Woodford Park Leisure Centre. The system must help manage bookings, payments and memberships, reduce administrative workload and provide customers and members with the ability to book and pay for the Council's leisure services online (including via an app). The solution must result in a complete overhaul of the current management systems in place at the Leisure Centre, and should include: • Block bookings and scheduling functionality (inc. invoicing). • Online booking and payment services for customers (inc. via an app). • Direct Debit collection and management services for memberships. • Card payment and POS integration at Leisure Centre reception desk. • Fully integrated financial and general reporting capabilities. • Customer engagement tools (inc. email, SMS and push notifications). The system must support simultaneous use by at least three staff members, with a preference for solutions that offer flexibility and scalability in this regard. The system must also have access control capabilities linked to memberships and bookings, and should include: • Ability for "

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• ✓Answer against the marking scheme, not the question text — Woodley Town Council scores each response, so map your evidence to the published criteria and weightings.
• ✓At £22,000, expect quality and social value to carry a large share of the score — price alone rarely wins goods work.
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