Who won: ITSO Standards Update Contract - Vix

About this contract

The ITSO on Mobile (IoM) enables customers to purchase digital smart tickets, which are stored in the wallet of their mobile phones. Smart tickets already exist in the form of a physical card, but currently, customers must scan the card with an app each time they want to know what ticket(s) they are currently holding. The advantages of ITSO over existing ticketing media: • Fraud reduction - Tickets marked as lost of refunded can be removed through native wallet commands, and are immediately rendered unusable. Copying of tickets is also prevented • Ability to facilitate removal of magstripe - Existing infrastructure can be utilised for complex use cases currently still on magstripe tickets, avoiding costly hardware retrofits. IoM gives an option for the removal of magstripe ticketing at a potentially lower cost. • Cost of completing the infrastructure rollout - Barcode is the single largest used ticket format in the railway industry today. However there are still some considerable challenges to completing the rollout to the remaining parts of the network and journey connections where through ticketing acceptance is in place. IoM provides an opportunity to resolve this issue. • Speed

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• ✓Answer against the marking scheme, not the question text — RAIL DELIVERY GROUP LIMITED scores each response, so map your evidence to the published criteria and weightings.
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