Awarded contract

Who won: ITSM Tool 26+

A goods contract from COMPETITION AND MARKETS AUTHORITY, worth £125,900. Below: what it involves and how to write a winning bid for it.

Buyer

COMPETITION AND MARKETS AUTHORITY

Value

£125,900

Published

3 September 2026

About this contract

Replacement of the IT Service Management platform used by IT, HR and Security teams.

Who won contracts like this

✓Answer against the marking scheme, not the question text — COMPETITION AND MARKETS AUTHORITY scores each response, so map your evidence to the published criteria and weightings.
✓At £125,900, expect quality and social value to carry a large share of the score — price alone rarely wins goods work.
✓Show recent, comparable delivery: name similar goods contracts you've delivered for public bodies, with measurable outcomes.
✓This one's been awarded — but COMPETITION AND MARKETS AUTHORITY retenders on a cycle. Get matched the day the next one lands and start your draft early.

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