Who won: IT Tender

About this contract

Contract award for the provision of comprehensive IT Support services for Biggleswade Town Council. The scope of the contract includes the full management of existing IT infrastructure, telephony, connectivity, licensing, and cyber security. The provider will be a single preferred supplier responsible for end-to-end support services, dedicated account management, and consolidated billing, operating under clearly defined points of contact and key performance indicators. The services will support a flexible, hybrid working environment across the Council's estate, managing established investments in Microsoft 365, network/Wi-Fi infrastructure, cyber security, and meeting room technology. This includes supporting remote staff, hybrid Council meetings (utilising Zoom and YouTube), and mobile technology across various frontline Council services. This procurement was conducted via a competitive tendering procedure in accordance with the Procurement Act 2023.

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• ✓Answer against the marking scheme, not the question text — Biggleswade Town Council scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for public sector work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar public sector contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but Biggleswade Town Council retenders on a cycle. Get matched the day the next one lands and start your draft early.

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