Who won: IT Support Contract

About this contract

The procurement was undertaken to appoint a suitably qualified and experienced IT Service Provider to submit to deliver a comprehensive IT Support Contract. The scope of services primarily covers: Ad-Hoc Remote and Onsite Support (Core Office Hours) Emergency Support (Outside Core Hours) Endpoint Security Licensing and Management Windows Security and Management Switch Security and Management Firewall Security and Management Service Desk/Helpdesk Cybersecurity Awareness Training Email filtering and signature management Cloud and Application Support

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• ✓Answer against the marking scheme, not the question text — Humber Bridge Board scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for public sector work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar public sector contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but Humber Bridge Board retenders on a cycle. Get matched the day the next one lands and start your draft early.

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