How to win: IT Infrastructure Project

About this contract

Reclaim Fund Ltd (RFL) is preparing to undertake a procurement exercise for the provision of Managed IT Services and Infrastructure Management Services. The services will support RFL's operational technology environment and will include service desk, end user support, infrastructure management, Microsoft 365 administration, cyber security support, service management and associated technical consultancy services. RFL will conduct the procurement through Crown Commercial Service (CCS) Framework RM6190 Technology Services 4 under Lot 4a: Infrastructure Management (Lower Value and Complexity), using the two-stage competitive selection process outlined below.

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — RECLAIM FUND LTD scores each response, so map your evidence to the published criteria and weightings.
• ✓At £1,900,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: deadlines are tight and a strong bid takes iteration.

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