How to win: Integrated Core Systems (ICS)

About this contract

North West Ambulance Service NHS Trust (the Trust) is undertaking a second stage of preliminary market engagement for its proposed Integrated Core Systems procurement. The requirement is intended to provide Computer Aided Dispatch (CAD) capability across 999, NHS 111 and Non-Emergency Patient Transport Services, together with Electronic Patient Record (EPR) capability for frontline and remote clinicians. The Trust’s current preference is to procure a combined solution covering both CAD and EPR through a single contractual delivery model. However, no decision has been made regarding the final procurement structure and the Trust is seeking feedback through this engagement to inform that decision. This could be delivered by one supplier providing the full solution, or by a prime contractor taking overall responsibility while working with one or more delivery partners to provide the other element. The Trust is using this engagement to test whether the market can support that preferred outcome with sufficient competition, affordability, deliverability and clear end-to-end accountability. The Trust has not made a final decision on whether the procurement will be presented as one combine

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — NORTH WEST AMBULANCE SERVICE NHS TRUST scores each response, so map your evidence to the published criteria and weightings.
• ✓At £19,300,000, expect quality and social value to carry a large share of the score — price alone rarely wins goods work.
• ✓Show recent, comparable delivery: name similar goods contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: deadlines are tight and a strong bid takes iteration.

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