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1.1.The Borough Council of Kings Lynn & West Norfolk (Client) has operational responsibility for circa 1400 CCTV cameras located over a large geographical area of Norfolk, controlled and monitored via a manned 24/7 365 CCTV control room located in the Client Kings Lynn office. 1.2.In addition to CCTV security systems, the Client has operational and maintenance responsibility for a wide variety of electronic security systems consisting of Intruder Alarm Systems, Panic Systems, Perimeter systems and Access Control Systems, the majority of which are monitored via cameras to the CCTV control room. 1.3.The primary operating systems utilised by the Client are Avigilon, Indigovision and Paxton 1.4.The security systems cover a mixture of the Client owned/operated premisses and various third-party stakeholders/ customers premisses. 1.5.The Client employs a ‘Run to Fail’ maintenance strategy and therefore does not operate a Planned Preventative Maintenance (PPM) programme for Electronic Security Systems. When equipment fails it is generally swapped out or replaced with new. 1.6.The Client are seeking a contractor who can: 1.6.1.Provide a service 24 hours a day, 365(6) days a year to respond
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