How to win: Independent Monitor - Thames Water

About this contract

Ofwat is procuring an Independent Monitor (IM) to provide independent monitoring, analysis and reporting in relation to Thames Water's turnaround programme, financial resilience and compliance with undertakings accepted by Ofwat following a breach of licence condition P26. The IM will support Ofwat's Turnaround Oversight Regime by monitoring and assessing Thames Water's progress in delivering its turnaround plan and complying with regulatory commitments. The IM will provide independent oversight of governance, operational performance, financial resilience, transformation activities and delivery confidence, and identify and report material risks, issues and emerging concerns to Ofwat. The IM will undertake monitoring and reporting services across a broad range of functions, including operational performance, financial resilience, governance, transformation programmes, regulatory submissions, capital delivery and asset management. The IM will report regularly to Ofwat and provide independent evidence and analysis to support regulatory oversight and decision-making. The role is expected to operate in a dynamic and evolving environment. The nature, scope and intensity of the IM's activ

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Water Services Regulation Authority (Ofwat) scores each response, so map your evidence to the published criteria and weightings.
• ✓At £13,000,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 11 September 2026 and a strong bid takes iteration.

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