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This procurement is required to modernise and strengthen the independent investigations supply market, to align with national expectations for learning responses. The proposed framework will be used by NHS England independent investigation teams, national commissioning teams and other authorised NHS commissioners who require independent, system‑based investigations or assurance/learning reviews. The framework will be divided into Lots: Lot 1. Specialist Advisor Role Including: Lot 1a: Investigation Lead Lot 1b: Specialist Clinical / Subject Matter Expert Lot 1c: Systems Based Learning Response Expert Advisor Lot 1d: Patient/Family Liaison Lot 2: Quality Governance Review Lot 3: Systems Based Learning Response (including patient safety incident investigation) Lot 4: Thematic Review Lot 5: Pathway/Service Review Lot 6: Safety/Action Review
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