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The Police Service of Northern Ireland (Authority) has a requirement for the provision of Core IT Managed Services (Contract). The Core IT contract encompasses the Authority’s operational systems excluding Wide Area Networks, Local Area Networks, Printers, and those dedicated internal networks and systems supporting sensitive specialist departments. The Supplier may be required to interface with these systems and collaborate with relevant third parties as necessary to ensure the effective delivery of services. The primary focus of this Core IT procurement is, to make a strong contribution to public confidence in policing by driving improvements in public service delivery through the provision of world-class IT services, which enhances frontline policing efficiency and resilience. In parallel, the aim is to deliver improved value for money for taxpayers through robust and effective contract management that drive continuous improvement in supplier performance throughout the initial contract term. The Authority therefore wishes to procure a Core IT solution which: • Meets all existing business requirements, providing continuity of service across all Authority operations; • Supports th
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