How to win: Humanitarian Emergency Response Operations and Stabilisation 2.0 (HEROS 2.0)

About this contract

The UK Foreign, Commonwealth & Development Office (FCDO) intends to run a competitive procurement for the Humanitarian Emergency Response Operations and Stabilisation (HEROS) successor programme (HEROS 2.0). HEROS 2 will be procured as two Lots: • Lot 1: Early Warning, Risk Analysis and Humanitarian Response • Lot 2: Conflict Expert Advisory Service Implemented since November 2017, the Humanitarian Emergency Response Operations and Stabilisation programme (HEROS 1.0) (Development Tracker link: https://bit.ly/4176TTi) has enabled FCDO to respond rapidly and at scale to global humanitarian crises, while also supporting work on protracted crises, chronic emergencies and humanitarian reform. HEROS 1.0 provides a flexible delivery model to support the UK Government’s conflict, stabilisation and security objectives in fragile and conflict-affected contexts, both during steady-state periods and in response to emerging crises.

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Foreign, Commonwealth and Development Office scores each response, so map your evidence to the published criteria and weightings.
• ✓At £293,050,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: deadlines are tight and a strong bid takes iteration.

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