Awarded contract

Who won: HPE CNI Support & Professional Services

A services contract from NATIONAL ENERGY SYSTEM OPERATOR LIMITED. Below: what it involves and how to write a winning bid for it.

Buyer

NATIONAL ENERGY SYSTEM OPERATOR LIMITED

Published

1 October 2026

About this contract

National Energy System Operator Limited (NESO) intends to award an interim contract to Hewlett-Packard Limited (HPE) for the support and maintenance of existing HPE infrastructure supporting NESO's Critical National Infrastructure (CNI). The contract covers four existing HPE infrastructure environments: Legacy infrastructure supporting core CNI operations; the HPE hardware and platform estate underpinning Balancing Mechanism activities; HPE server, storage and associated infrastructure supporting the Electricity CNI environment; and the HPE Nimble HF20 storage estate. Services include, as applicable, hardware maintenance, break-fix and replacement, firmware and software support, Complete Care, mature/post-end-of-support-life support, incident response, technical assistance and associated OEM support services. The contract will also provide a controlled mechanism for in-scope HPE Professional Services associated with the supported estate and its transition. Professional Services will be subject to defined Statements of Work or Change Requests, agreed commercial rates, NESO approvals and purchase order controls. The currently identified support requirement is approximately £1.166 mil

Who won contracts like this

✓Answer against the marking scheme, not the question text — NATIONAL ENERGY SYSTEM OPERATOR LIMITED scores each response, so map your evidence to the published criteria and weightings.
✓Lead with evidenced capability and social value — for services work these usually outweigh price.
✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
✓This one's been awarded — but NATIONAL ENERGY SYSTEM OPERATOR LIMITED retenders on a cycle. Get matched the day the next one lands and start your draft early.

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