Who won: Housing Solutions Digital Prevention Gateway (Lightning Reach)

About this contract

Purpose To implement a digital prevention gateway to support Housing Solutions by; • Improving homelessness triage and early intervention • Enabling residents to access financial support (grants, benefits etc) • Reducing demand on frontline services Scope The solution must provide a Hybrid model (refer & accept) • Residents can self-serve to find and apply for support • MKCC can configure application pathways for internal schemes • Officers can support residents and apply on their behalf Users • Residents (self-serve) • Officers/support workers (assisted journey) • MKCC staff (admin portal for review and decision-making)

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• ✓Answer against the marking scheme, not the question text — Milton Keynes Council scores each response, so map your evidence to the published criteria and weightings.
• ✓At £80,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but Milton Keynes Council retenders on a cycle. Get matched the day the next one lands and start your draft early.

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