Who won: HOS0080 Training and Performance

About this contract

To provide all HOS employees with access to a comprehensive online learning programme that supports compliance, professional development, and career progression. All employees will complete core training modules to ensure compliance with organisational, legislative, and regulatory requirements. 24/7 access to online portal 1. Mandatory Training Modules Health & Safety Awareness Equality, Diversity & Inclusion (EDI) Safeguarding Information Governance & GDPR Cyber Security Awareness Fire Safety First Aid Awareness Mental Health & Wellbeing Prevent and Modern Slavery Awareness Risk Management Delivery Accessible through the Learning Management System (LMS) Progress tracking and automated reminders Certificates issued upon completion 2. Role-Specific Learning Specialist learning pathways aligned to individual job roles and responsibilities. Examples Managers and Supervisors Leadership Fundamentals Performance Management Managing Difficult Conversations Coaching and Mentoring Change Management 3. Bespoke Learning Packages Tailored development programmes designed to support departmental priorities and individual career aspirations.

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• ✓Answer against the marking scheme, not the question text — HOUSING OMBUDSMAN scores each response, so map your evidence to the published criteria and weightings.
• ✓At £107,500, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but HOUSING OMBUDSMAN retenders on a cycle. Get matched the day the next one lands and start your draft early.

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