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Homes England ("The Authority") is conducting market research to determine interest in a re-procurement of a service administrator for the delivery of the Cladding Safety Scheme (CSS). We would be seeking a supplier to deliver an integrated digital platform and grant administration service to support the delivery of the CSS. As a live programme that has been running for 4 years we have a designed the process and system to support this and a new supplier would be required to replicate the existing system and functionality to ensure a seamless transition and minimal disruption to users of the system – both the applicant facing digital platform but also the stakeholder facing Case Management System which services users including Homes England and local regulators. The service will comprise a providing the secure, accessible, and user-centred digital solution in line with existing design functionality and including, but not limited to: - An applicant-facing digital platform, supported by a GOV.UK-style landing page and online guidance. - Eligibility information and self-assessment functionality to enable applicants to determine their suitability for the Scheme. - Online application and
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