How to win: Home Modernisation & Refurbishment Works Contracts

About this contract

Ongo Homes Ltd is considering the procurement of a multi supplier delivery arrangement to support the delivery of its planned Kitchens & Bathrooms Programme across its housing stock within North Lincolnshire. The programme forms part of Ongo's wider asset investment and Decent Homes delivery and is expected to include: • Replacement of kitchens and bathrooms • Associated electrical upgrades and rewires where required • Works to both tenanted and void properties • Ancillary and ad hoc internal refurbishment works Works will be delivered within occupied homes as well as void properties, requiring a strong focus on: • Resident communication and engagement • Minimising disruption • Safe and compliant delivery This includes a requirement for Tenant Liaison Officers (TLOs), clear communication, and adherence to defined service standards and timescales. The authority's objective is to appoint up to three delivery partners under a measured term, call‑off arrangement, enabling: • Flexible allocation of work packages • Performance‑based delivery • Improved resident and customer outcomes The programme may also be used to support wider property improvement requirements, including damp and moul

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Ongo Homes Limited scores each response, so map your evidence to the published criteria and weightings.
• ✓At £37,500,000, expect quality and social value to carry a large share of the score — price alone rarely wins works work.
• ✓Show recent, comparable delivery: name similar works contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: deadlines are tight and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

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