How to win: Help to Live at Home Service Zone 1

About this contract

The Council is carrying out soft market testing to gauge interest in this 12-month contract. The Service to be delivered is a Home Independence Support Service (HISS), which is the long-term home care element of the contract for people who need ongoing support to remain living independently at home. Typical services include Personal care (washing, dressing, toileting, Medication support, assistance with meals and nutrition), Support with mobility and transfer and social inclusion and community access. Support is also available for people with dementia, physical disabilities, and long-term conditions. Night-time support is provided where required. And, Home Independence and Crisis Support Service (HICSS), which is the short-term, reablement and hospital discharge element of the contract. Services include, Hospital-to-home support, Admission avoidance, Intermediate care, Short-term reablement, Active recovery following illness or injury, Crisis response, Community alarm response, and support to regain daily living skills and reduce long-term care needs.

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — South Tyneside Borough Council scores each response, so map your evidence to the published criteria and weightings.
• ✓At £4,421,957, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: deadlines are tight and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

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