How to win: HCC - 09/26 - Provision of Support at Home Lead Provider Services

About this contract

Hertfordshire County Council is currently out to procurement for the Provision of Support at Home Lead Provider Services. Support at Home delivers social care to those meeting Care Act eligibility criteria, based on a Connected Lives assessment carried out by the Council’s care management team. Services are delivered in an enabling manner and may be chargeable following a financial assessment. Support at Home is commissioned via a two-tier model, where the Lead Provider is referred all Support at Home packages in their district. Where a Lead Provider is unable to support, the remainder of the market is delivered by the Council’s Support at Home Spot Provider Framework. There will be one Support at Home Lead Provider for each lot area. A maximum of 4 Support at Home lots will be awarded to a single provider. under each contract type (ie a bidder could win 4 Reablement contracts and 4 Support at Home contracts maximum). These Services are being tendered under 11 lots in line with the Unitary Authority boundaries as outlined in the table below: Lot number Lot Title Lot 1 Central 1 (Welwyn Hatfield) Lot 2 Central 2 (Stevenage) Lot 3 East B

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Hertfordshire County Council scores each response, so map your evidence to the published criteria and weightings.
• ✓At £119,025,044, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 8 October 2026 and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

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