How to win: HCC - 03/26 - Provision of 2026 Council Tax Reviews Framework

About this contract

The Framework is let by HCC so the Billing Authorities in Hertfordshire, which are the District and Borough Councils can engage the Provider(s) to review the discounts and exemptions within their Council Tax records. The Billing Authorities are: • North Herts District Council • Three Rivers District Council • Broxbourne Borough Council • East Herts District Council • St. Albans City and District Council • Hertsmere Borough Council • Stevenage Borough Council • Welwyn Hatfield Borough Council • Dacorum Borough Council • Watford Borough Council The Framework will consist of three Lots as per the below table. The Council would expect that the Tenderers would be able to supply one, two or all of these types of review. For the single person discount, if residents are found to be incorrectly claiming a discount on council tax by stating that they are a single person and should receive the 25% discount when they should not, then this discount should be removed. For the known and unknown empty property review this should concentrate on the review of premium exemptions in the Council Tax scheme, this could apply to long-term empty properties and second homes. Local Authorities can charge

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Hertfordshire County Council scores each response, so map your evidence to the published criteria and weightings.
• ✓At £800,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 8 July 2026 and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

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