Who won: Hard Facilities Management

About this contract

This Contract covers the delivery of reactive repairs, planned maintenance, minor improvement project works to the Council's Hard FM assets across its operational and corporate estate. The Council intends to also instruct Capital refurbishment and replacement projects through the Contract which may include the Corporate, Schools and Commercial Estate. There are currently 53 sites whereby reactive repairs and planned maintenance are part of the core service and further 630 commercial premises which may require reactive repairs on an ad hoc basis. The 53 sites within the core service range from offices, children's centres through to libraries and other operational sites. The Council has a small in-house operations team that can attend to minor repairs and will generally triage the majority of reactive call outs prior to the Service Provider attendance being requested. The contract will run for an initial period of three years with an option to extend for a further two years (one plus one) if agreeable to both parties.

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• ✓Answer against the marking scheme, not the question text — London Borough of Sutton scores each response, so map your evidence to the published criteria and weightings.
• ✓At £7,750,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but London Borough of Sutton retenders on a cycle. Get matched the day the next one lands and start your draft early.

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