How to win: HAC6052 Substance Misuse Redesign

About this contract

London Borough of Tower Hamlets is recommissioning a borough-wide, world-class adult substance misuse treatment system, aligned with the Combatting Drugs Partnership Strategy (2024–2027). Currently Tower Hamlets commission and deliver a range of substance misuse treatment and recovery services for residents aged 18 plus, collectively branded as “Reset”. These services meet the needs of Tower Hamlet’s residents facing the challenges of substance misuse by equipping individuals with the tools to move towards a life where drugs and alcohol do not negatively impact on themselves, their families, and/or the wider community. The borough’s substance misuse treatment and recovery services have undergone significant change over the last six years. The “Reset” service model was launched in October 2019, followed by a challenging period of mobilisation during the pandemic years. More recently the borough has seen a substantial increase in investment, through time-limited grant programmes in support of the national drug strategy, From Harm to Hope. This has resulted in a series of iterative, short-term investments to improve the quality and outcomes of services, with the aim of increasing the

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Tower Hamlets scores each response, so map your evidence to the published criteria and weightings.
• ✓At £36,950,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 2 October 2026 and a strong bid takes iteration.

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