How to win: Group messaging framework

About this contract

Jisc Services Limited, a subsidiary of Jisc is the Contracting Authority. This document is the Invitation to tender (ITT) for Group messaging framework. Jisc Services Limited (JSL) is seeking to establish a multi-supplier framework to provide an SMS service for the Jisc community for a period of four (4) years commencing in October 2026. The framework provides a centrally hosted SMS group messaging platform that enables Customers to send messages to individuals or groups through a secure web-based portal and associated APIs. Typical use cases include emergency and business continuity notifications, student and learner communications, attendance and welfare alerts, timetable and course updates, appointment reminders, operational notifications, and other time-sensitive communications. Suppliers may also offer additional communication channels, integrations, and automation capabilities alongside the core SMS service. The service is primarily intended for the UK education, research and public sector communities and must be capable of supporting Customers ranging from individual schools and colleges to large universities, research organisations and public bodies.

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — JISC scores each response, so map your evidence to the published criteria and weightings.
• ✓At £6,000,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 25 August 2026 and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

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